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Privacy Policy

 

AMONTA (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.amonta.co.uk, purchase products from us, or contact us.

  1. DATA CONTROLLER

The data controller responsible for your personal information is:

AMONTA
Email: info@amonta.co.uk
Address: 39 Winn Road, SE129EX, London, UK

  1. INFORMATION WE COLLECT

We may collect and process the following information:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Payment information (processed securely by third-party payment providers)
• Information submitted through contact forms
• Information submitted through bespoke enquiry forms
• Technical information including IP address, browser type, device information and website usage data collected through cookies and analytics tools

  1. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfil orders
• Deliver products and services
• Respond to enquiries and bespoke requests
• Provide customer support
• Manage returns, refunds and complaints
• Improve our website and customer experience
• Maintain website security
• Comply with legal and tax obligations

  1. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following lawful bases:

Contract
To process orders, fulfil purchases and provide customer support.

Legal Obligation
To comply with accounting, tax and consumer protection laws.

Legitimate Interests
To improve our website, prevent fraud and maintain business records.

Consent
For certain cookies and tracking technologies where consent is required.

  1. PAYMENT PROCESSING

Payments are processed securely by third-party payment providers including:

• Stripe
• PayPal
• Apple Pay
• Google Pay

AMONTA does not store full payment card information.

  1. THIRD-PARTY SERVICE PROVIDERS

We may share information with trusted service providers including:

• WooCommerce
• Stripe
• PayPal
• Google services including Google Search Console
• Royal Mail
• Evri
• Website hosting providers
• Iubenda (cookie and privacy compliance services)

These providers only receive information necessary to perform their services.

  1. COOKIES

Our website uses cookies and similar technologies to improve user experience and analyse website performance.

Cookie consent is managed through Iubenda.

You can manage cookie preferences through the cookie banner or your browser settings.

For more information, please refer to our Cookie Policy.

  1. SOCIAL MEDIA

Our website may contain links to:

• Instagram
• Facebook
• Pinterest
• TikTok

If you interact with these services, your information may be processed according to their respective privacy policies.

  1. DATA RETENTION

We retain personal information only as long as necessary.

Order records may be retained for up to six years to comply with tax and accounting obligations.

Contact form and bespoke enquiry information may be retained for up to two years unless a longer retention period is required for customer service purposes.

  1. INTERNATIONAL DATA TRANSFERS

Some service providers may process information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that your personal information remains protected in accordance with UK GDPR requirements.

  1. SECURITY

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

  1. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact:

info@amonta.co.uk

  1. COMPLAINTS

If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or website functionality.

Any updates will be posted on this page together with the revised update date.

  1. CONTACT US

If you have any questions regarding this Privacy Policy or your personal information, please contact:

AMONTA
Email: info@amonta.co.uk
Address: 39 Winn Road, SE12 9EX, London, UK
Website: www.amonta.co.uk